Privacy Policy

At Myvliet ©, we respect your privacy and process your personal data in accordance with Dutch and European legislation, including the General Data Protection Regulation (GDPR). This privacy policy describes how we collect, use, store, and protect your data when you use our website or place an order. By using our website, you agree to the processing of your data as described in this policy.

1. What data do we collect?

When you use our website or place an order, we collect the following data:

Personal data: such as your name, email address, billing and shipping address, and phone number.

Payment data: such as credit card or bank information when placing an order. These details are securely processed through certified payment processors.

Order data: such as the products you purchased, order number, purchase date, and shipping details.

Technical data: such as your IP address, browser information, device type, and how you use our website.

Communication data: such as messages you send to us via email, chat, or social media.

2. How do we use your data?

We use your data for the following purposes:

Order processing: to handle your order, process payments, and deliver products to you.

Customer service: to answer your questions and provide support.

Marketing: to keep you informed about promotions, new products, and services (if you have given consent).

Website improvement: to optimize the performance and functionality of our website.

Legal obligations: to comply with legal requirements and resolve disputes.

3. Legal basis for data processing

We process your personal data based on the following legal grounds as required by the GDPR:

Contract performance: we process your data to fulfill and deliver your order.

Consent: for marketing activities, we only process your data if you have given explicit consent.

Legal obligation: we may process your data to comply with laws and regulations, such as tax laws.

Legitimate interest: we may process your data to optimize our business operations and secure our website.

4. How do we protect your data?

We take the security of your data seriously. To protect your data, we use:

Encryption technology (SSL) to transmit your data securely.

Certified payment processors for secure online payments.

Limited access to personal data, only for authorized employees who need it for their work.

Additionally, your data is stored on secure servers that comply with GDPR standards.

5. Do we share your data?

We only share your personal data with third parties if necessary to provide our services or if legally required. This may include:

Payment processors: to securely process your payments.

Shipping partners: to deliver your order.

Technical service providers: who support our website and systems.

Legal authorities: if required by law or in legal disputes.

With all third parties with whom we share your data, we have data processing agreements in place to ensure your information is protected and compliant with European privacy laws.

6. How long do we keep your data?

We do not retain your personal data longer than necessary for the purposes for which it was collected. This means:

Order and transaction data are kept for 7 years, as required by tax law.

Communication data are stored until your request or inquiry is fully resolved.

Marketing data are stored until you unsubscribe from our newsletter or marketing messages.

7. Your rights under the GDPR

As a user, you have the following rights regarding your personal data:

Right of access: You may request access to the data we store about you at any time.

Right to rectification: If your data is incorrect, you can ask us to correct it.

Right to erasure: You can request the deletion of your data if it is no longer necessary for the original purpose.

Right to restrict processing: In certain cases, you can request us to limit the processing of your data.

Right to data portability: You can receive a copy of your data in a structured, commonly used, and machine-readable format.

Right to object: You may object to the processing of your data for direct marketing or other purposes.

To exercise these rights, please contact us using the details below.

8. Cookies

We use cookies to improve your experience on our website and to collect anonymous statistics.

Cookies are used for:

Functional purposes: to ensure the website works properly.

Analytics and performance: to analyze and optimize the use of our website.

Marketing purposes: to show you personalized advertisements.

You can manage your cookie preferences via your browser settings. Please note that disabling cookies may affect the functionality of our website.

9. Changes to our privacy policy

We reserve the right to update this privacy policy. Any changes will be published on this page, so you are always aware of our current policy.

10. Contact

Questions? Please contact us:

Myvliet©
Email: info@myvliet.com
Business hours: Monday to Friday from 09:00 to 17:00